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Jim Goding

Qualifications

 

direct e-mail:

 

consultant@casinosurveillancenews.com

 

Jim Goding

3044 Capistrano Court 

Las Vegas, NV 89121 

 

(702) 622-7915 mobile  New Number

(lf no answer please leave detailed voicemail message. I am often out of calling areas.)

 

Summary: Certifications; Publications; Training Received; Training Delivered; Employment History

Certifications:

Certified Protection Officer (CPO), March 2007

Certified Surveillance Professional (CSP), April 2008

Publications:

Books:

Casino Surveillance Operations Manual; textbook in use by UNLV School of Gaming, 2003-2006.

Casino Surveillance and Security: 150 Things You Should Know, By Gary Powell: I have 13 articles in this book, an ASIS publication, 2002

Training Presentations:

Detecting Cheats and Scams in Indian Casinos, December 2007, Falmouth Institute

Casino Surveillance I: Beginning Surveillance, March 2008, Falmouth Institute

Casino Surveillance II: Advanced Surveillance, March 2008, Falmouth Institute

Casino Surveillance III: Directing Investigations, May 2008, Falmouth Institute

Various specialized presentations, presented to casinos across the United States, in Indian Country, and Internationally, on the following subjects

    Protecting Casino Games

        Blackjack

        Roulette

        Craps

        Carnival Games

        Pai Gow Poker

        Slots

        Poker

    Cheating at Gaming, Detection and Prevention

    Internal Theft and Fraud in the Casino Environment

    Protecting the Cage and Count Rooms

    Protecting Casino Patrons

    Evidence Handling

    Effective Surveillance Reporting

Published Articles:

“Fixing It,” March 2006

“On Writing Reports,” Casino Enterprise Management, August 2004

“Internal Controls,” Casino Enterprise Management, October 2004

“Put It In Writing,” Casino Enterprise Management, September 2004

“Procedures,” Casino Enterprise Management, August 2004

“False Reports,” Casino Enterprise Management, July 2004

“Skilled Blackjack Players, Part III,” Casino Enterprise Management, June 2004

“Skilled Blackjack Players, Part II,” Casino Enterprise Management, May 2004

“Skilled Blackjack Players, Part I,” Casino Enterprise Management, April 2004

“Teamwork Part IV: Surveillance as an Income Producing Department,” Casino Enterprise Management, February 2004

“Forecast,” January 2004

“Complacency,” Casino Enterprise Management magazine, November 2003

“Teamwork Part II: The Surveillance Room Team,”  Casino Enterprise Management, October 2003

“Teamwork Part I: Surveillance Teamwork,” Casino Enterprise Management, September 2003

“Camouflaged Holes,” Surveillance Information  Network newsletter, 2000

“Murphy’s Law,” Surveillance Information Network newsletter, 2000

Newsletter, Casino Surveillance News, monthly trade journal containing articles written by myself and others, news, directories, access to information needed by the trade.

Website:

Casino Surveillance News, industry news, articles, and information http://casinosurveillancenews.com

Russian Website: my material has been translated and published at http://www.surveillance.narod.ru/

 

Training Received:

Certified Protection Officer (CPO, from International Foundation for Protection Officers) March 2007

Certified Surveillance Professional (CSP, from International Association of Certified Surveillance Professionals) April 2008

Casino Surveillance Training (1997-2008)

Surveillance Room Operation: Internal Workings of a Surveillance Room; Responsibilities of Surveillance Personnel; Teamwork with Security and Casino Management; Functions of a Surveillance Director/Manager; Equipment; Investigations; Documentation; Internal Theft; Taped Evidence; Daily Shift Reports; Incident Reports; Procedure Violation Reports (Compliance); Development of Your Case: Taping and Maintaining Records of Activity

Evidence: What it is (Basics); Burden of Proof; Hearsay; Witnesses; The Gathering of Evidence (Cards; Slots; Dice; Videos and other documentation)

Investigative Techniques: Indications of Criminal Activity; Different Types of Gamblers; Detection of Cheating in Slots; Detection of Cheating on Table Games; Poker; Internal Theft Detection

Reports: Incident Reports; Procedure Violation (Compliance) Reporting; Daily Reports; Chain of Command; Evidentiary Reports

Slots:  Detecting  External Theft and Cheating; Slugger Profile; Slot Investigations; Detection Techniques; Counterfeit Money; Cheating the Bill Validator; Disruption of Coin Payout Readers; Stuffed Coin Chutes; Internal Theft: False Hopper fills, Cashier and Change Person Theft, Theft from Coin Machines

Crimes Against Patrons and Customers Within the Casino: Distract and Grabs;  Staff  Impersonator; Bonus Players; Shorting the Players; Short Change Artist; Pickpockets

Skilled Gamblers: Advantage Players  (card counting); Shuffle Tracking; Key Card Location

Card Cheating Techniques: Daubs; Sorts; Cooler Decks; Pressing and Pinching; Card Switching; Bubble Peeking or Heeling; Dealing Seconds; Hole Card Play; Sub; Mucking; Chip Cups and other methods of chip tray theft.

Casino Style Poker: Cheating/ Stealing from the Inside; Cheating/Stealing from the Outside

Mini-Baccarat: Rules; Cheating Techniques (False Shuffles, Cooler Deck, Marked Cards)

Roulette: Rules and Payouts; Surveillance Protection; Dealer Game Protection; Cheating

Dice: Game Protection; Surveillance Reviews and Coverage; Cheating Techniques; Dice Terminology

Exotic Games: Caribbean Stud; Let it Ride; Three Card Poker and Variations; Pai Gow Poker and Variations; Casino War

Equipment Guidelines: Nevada GCB and NIGC regulations

Maintenance: Surveillance Room maintenance; Record Keeping

Security Management: Training; Liaison; Patron Protection inside and outside the casino; Casino Monitoring; Dealing with Guest Accidents; Physical Security; Perimeter Security; Field Notes / Report Writing; Victims; Team Work; How to communicate and work with surveillance as a team

Regulations: Casino Internal Controls (Nevada and NIGC); Regulation 6a; Prohibited Transactions; Reportable Transactions; Record Keeping Requirements; Internal Controls; Structured Transactions; Suspicious Activity Reports (Casinos)

Surveillance Investigator Levels I and II, Stratosphere

Supervisory Training (1999-2008):

Supervisory Development Skills: Being a Manager; Controlling and Monitoring Performance; Employee Relations; Creating Self-Reliant Employees; Effective Time Management

Building the Team: Job Descriptions and Requisitions; Applicant Interviews, Screening and Selecting; Orienting Employees; Retaining Quality Employees

Procedures, Policies and Paperwork: Personnel Action Forms, Employee Files, Payroll, FMLA; Transfers, Vacations, Scheduling

Legal Issues: Harassment; Americans with Disabilities Act; Legal Issue Investigation, Procedures and Documentation

Corrective Counseling: Progressive Discipline; Conducting Investigations; Giving Discipline; Suspensions and Terminations; Grievances

Hotel Management Orientation (1989)

Executive Training (1985-88): Ethics; Investigations; Financial Planning; Training Your Staff

Casino Dealer School: International Dealer School (1989) Craps, Roulette, Blackjack. Game rules, procedures and Game Protection

 

Training I Have Delivered:

Casino Surveillance Training for Falmouth Institute, Las Vegas, Dec 2007, March 2008

Bordertown Casino, OK: Blackjack Cheating and Internal Theft; Effective Surveillance Reporting, Slots Cheating and Internal Theft, Protecting Casino Patrons, Evidence Handling

Tulalip Casino, Tulalip, WN, Falmouth Advanced Seminar(5/2007): Blackjack Cheating and Internal Theft; Effective Surveillance Reporting, Slots Cheating and Internal Theft, Protecting Casino Patrons, Evidence Handling

Hollywood Casino, Bangor, ME: (3/2007) Slots Protection and Internal Theft, Effective Surveillance Reporting, Protecting Casino Patrons

Princess Casinos (St Maarten): (2/2007): Blackjack Protection, Slots Cheating and Internal Theft, Craps, Roulette, Carnival Games, Effective Surveillance Reporting, Evidence Protection

Elk Valley Rancheria:(6/2006): Blackjack Protection; Blackjack Advantage Play; Slots Protection; Internal Theft; Effective Reporting; Evidence Protection

Crystal Palace Casino, Nassau, Bahama (2/2006): Table Games Protection Training, Surveillance Reporting, Surveillance Teamwork, Surveillance as Management Tool.

Icahn Gaming, (7/2004, 9/2004, 8/2005,10/2005): Games Protection for Surveillance and Pit Personnel, including all Table Games and Detection/Prevention of Advantage Play

Blackhawk Riviera Casino: (3/2005): Table Games Protection; Slots Protection; Effective Reporting; Evidence Protection; Protecting Casino Patrons

Falmouth Institute Seminar, (5/2004): Section on Reporting

Falmouth Institute Seminar (9/2003): Assisted, delivering the section on Surveillance Essentials

Choctaw Hospitality Institute (8/2003): Surveillance Essentials II: Principles of Learning; Dice Protection; Guest Protection; Politics and Surveillance; Procedures as a Surveillance and Management Tool; Handling Procedure Violations; Becoming Good Managers; Dealing With Victims; Taking Your Case to Court; Poker: Game rules and Protection

Japanese Pachinko Managers, LV (6/2003): Introduction to Casino Surveillance; Surveillance Teamwork

Santa Ana Star (6/2003): Surveillance Teamwork; Effective Reporting

Choctaw Hospitality Institute (3/2003): Surveillance Essentials I: Definition of Gambling; Different Types of Gamblers; Purpose of Surveillance; Effective Surveillance Room Operations; Employee Responsibilities; Effective Reporting, Forms; Investigative Techniques; Evidence and Evidence Protection; Table Games, Cheating Techniques and Game Protection; Internal Theft; Slots Protection (Internal and External Theft and Cheating); Being a Successful Manager

Riverside Resort (5/2002): Advantage Play Detection; Table Games Protection; Slots Protection; Procedures and Compliance Reporting; Effective Reporting Within the Command Structure; Casino Surveillance Teamwork

Colorado Belle (8/2000): Advantage Play Detection: Card Counting, Shuffle Tracking, Key Card Location

In addition, my textbook, Casino Surveillance Operations Manual, is now in use in more than 100 casino surveillance rooms internationally. It is the textbook for the UNLV School of Gaming Casino Surveillance Course. My works have been translated and published in Russian and currently are being translated into Italian.

 

Employment History

1/1997 through present time: Surveillance Investigator and Supervisor, various Las Vegas casinos

1/2002 through present time: Surveillance Consultant and Trainer

6/1990 through 12/1996: Casino Table Games dealer, Blackjack, Roulette, Carnival Games, Pai Gow Poker

 

I have also had successful careers in

    Motel Management

    Editor in the publishing field

 

Contact:

jimgoding@casinosurveillancenews.com

 

 

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